Return or Cancellation Policy
Return and exchange
We hope you love our products always, and never need to come to this page. But in an extremely rare case that you do, here is our returns & exchanges policy:
Eligible products can be returned / exchanged within 7 days of product delivery. Eligibility of returns / exchanges is clearly mentioned on the product page before you proceed to place your order. Please do ensure that you are aware of the returns eligibility before your place the order.
In case you don’t liked the product:
In case you do not like a product, you can request for a return / exchange within 7 days of product delivery. Requests for return / exchange must be sent to email@example.com mentioning the order details. The paribrita.com team must receive and approve the request, post which we shall tell the customer to courier it back. In case of refund where you don’t liked the product and don’t want to take anything from our store we shall take the shipping cost(as our shipping is free within india) and will refund rest amount to your bank account through NEFT within 15 days of receiving the product.
In case you receive a damaged product
In case you receive a damaged product (a highly unlikely event), please email us the photo of the product within 24 hours of receiving the same. Your email should also contain the order number. Address your email to firstname.lastname@example.org. We shall initiate replacement or cash back (if the product is out of stock). We will refund full amount after the refund approval.
In case you wish to exchange with a different design, we request you to request for a product return and place a fresh order for the new design.
The returns / exchanges are subject to paribrita.com team’s discretion. This isn’t to scare you, as we are pretty accommodating!
You must provide banking detail through mail at email@example.com. As we refund only through NEFT within 15 working days after refund approval.
- We understand that great products need to be shipped with great care. Hence we work with some of the best known shipping and logistics companies to deliver your products to you.
- Shipping is free in India for all orders.
- We provide COD Service on eligible pin codes within India.
- Generally we ship within next working day after getting an order. But it can take up to 3 working days.
- Please do note that delivery times are subject to factors beyond our control – like travel delays from our shipping partners, strikes, weather conditions, etc. But don’t worry, we are famous for delighting our customers by adhering to our promised shipping times.
- We will keep you updated and provide you with the tracking information once your order is dispatched.
- You can change or cancel your order within 6 hours of placing the product. Post that we would not be able to accept cancellations.